Terms & Condition
These Terms and Conditions (“Terms”) govern your use of the Nova UV website (“Website”) and our professional ultraviolet (UV) sterilization and disinfection services (“Services”). By accessing or using our Website or Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our Website or Services.
1. Introduction
Nova UV (“we,” “our,” or “us”) provides professional UV sterilization and disinfection services to ensure clean and safe environments for our clients. These Terms establish the legal obligations between Nova UV and users (“you,” “your”) of our Website and Services.
By accessing our Website or using our Services, you confirm that you are at least 18 years old or have obtained parental or guardian consent. It is your responsibility to review these Terms periodically, as we reserve the right to update them at our discretion.
2. Use of the Website and Services
2.1 Permitted Use
You may use our Website and Services only for lawful purposes. You agree not to engage in any activity that could harm, disrupt, or interfere with the proper functioning of our Website or Services.
2.2 Prohibited Activities
You must not:
- Use our Website or Services for fraudulent or unlawful purposes.
- Attempt to gain unauthorized access to any part of the Website, server, or database.
- Transmit malicious code, including viruses or harmful software.
- Use automated tools, bots, or scrapers to collect data from our Website.
Violation of this section may result in immediate termination of your access to the Website and Services.
3. Service Bookings and Payments
3.1 Booking Services
All service bookings made through our Website or other channels are subject to confirmation and availability. We reserve the right to refuse or cancel any booking for any reason, including schedule conflicts or incorrect service details. In such cases, we will notify you and provide alternative options where possible.
3.2 Pricing and Taxes
Prices for our services are displayed on the Website or communicated during the booking process and are subject to change without notice. Applicable taxes and other charges will be calculated at the time of booking and disclosed before you confirm your appointment.
3.3 Payment Methods
We accept payment through authorized third-party processors. By providing your payment information, you represent and warrant that you are authorized to use the selected payment method. Payments must be made in full before or at the time of service delivery unless otherwise agreed upon.
4. Service Delivery
4.1 Scope of Services
Nova UV specializes in UV sterilization and disinfection services. The exact scope of services will be detailed in your booking confirmation or service agreement. It is your responsibility to ensure that the service area is prepared and accessible for our technicians.
4.2 Service Limitations
While we strive to provide effective sterilization, results may vary based on environmental factors and the condition of the area being treated. We do not guarantee that all pathogens or contaminants will be eliminated.
We aim to provide services at the scheduled time; however, unforeseen circumstances may cause delays. In such cases, we will notify you as soon as possible and offer alternative scheduling options.
5. Cancellations and Refunds
5.1 Cancellation Policy
You may cancel or reschedule your service appointment by contacting us at least [Insert Timeframe] before the scheduled time. Cancellations made after this timeframe may incur a cancellation fee.
5.2 Refund Policy
Refunds are issued only in cases where services could not be performed due to reasons attributable to Nova UV. Refunds will be processed to the original payment method and may take several business days to reflect in your account.
6. Intellectual Property
All content on the Nova UV Website, including text, images, logos, and software, is the intellectual property of Nova UV or its licensors. You may not reproduce, distribute, or create derivative works from our content without prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Nova UV is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our Website or Services. This includes, but is not limited to, loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.
8. Disclaimer of Warranties
Our Website and Services are provided “as is” and “as available.” We make no warranties or representations, express or implied, about the accuracy, reliability, or availability of our Website or Services. To the extent allowed by law, we disclaim all implied warranties, including those of merchantability, fitness for a particular purpose, and non-infringement.
9. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Insert Jurisdiction], without regard to its conflict of laws principles. Any disputes arising under or in connection with these Terms shall be resolved exclusively through arbitration or in the courts of [Insert Jurisdiction].
10. Termination
We reserve the right to terminate your access to the Website and Services at any time, without notice, for any violation of these Terms or for any other reason we deem necessary. Termination does not affect any rights or obligations accrued before the termination date.
11. Changes to These Terms
We may update these Terms periodically to reflect changes in our policies or practices. The revised Terms will be posted on this page with an updated effective date. Your continued use of our Website or Services constitutes acceptance of the updated Terms.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
- Email: [email protected]
- Phone: 866-993-5075